Last updated: May 10, 2025
Thank you for shopping with Tejotees.com. We strive to deliver your orders quickly, safely, and efficiently. Please review our Shipping Policy for important information about how and when your order will be shipped.
1. Order Processing
- Processing Time:
All orders are processed within 2–5 business days after receiving your order confirmation email. Orders are not processed, shipped, or delivered on weekends or public holidays. - Order Confirmation:
You will receive an email confirmation once your order has been placed and another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
- Shipping Charges:
Shipping charges for your order will be calculated and displayed at checkout based on your location and the shipping method selected. - Estimated Delivery Times:
- Domestic (UK): 3–7 business days after dispatch
- Europe: 5–10 business days after dispatch
- International: 7–21 business days after dispatch
Delivery times are estimates and may vary due to factors beyond our control (e.g., customs delays, postal disruptions).
3. Shipping Locations
We ship to most countries worldwide. If your country is not available at checkout, please contact us at contact@tejotees.com to inquire about shipping options.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number (if available). You can track your order using the link provided in the email.
5. Customs, Duties, and Taxes
- International Orders:
Your order may be subject to import duties, taxes, and fees imposed by your country’s customs office. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. - Delays:
Customs processing may cause delays beyond our original delivery estimates.
6. Delivery Issues
- Incorrect Address:
Please ensure your shipping address is correct at checkout. Tejotees.com is not responsible for orders shipped to incorrect addresses provided by the customer. - Lost or Damaged Packages:
If your package is lost or arrives damaged, contact us at contact@tejotees.com within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.
7. Split Shipments
Some items may be shipped separately due to different production times or fulfillment locations. You will not be charged extra for split shipments.
8. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated “Last updated” date.
9. Contact Us
For questions about your order or our Shipping Policy, please contact us at:
Email: contact@tejotees.com
Thank you for choosing Tejotees.com! We appreciate your business and are here to help with any shipping questions or concerns.